Meet the new
servicing technologies suite.
Watch Velocitys story
Achieve greater technician and service bay productivity while improving customer repair velocity and order workflow management.
You want it to be simple. We listened.
Guidanz brings together front- and back-office capabilities into a single application so your service personnel can now all use the same tools for access to event scheduling, work order creation, diagnostics, training manuals, warranty claim processing and service histories.
Built for service—engineered for you
We’ve designed unique features and capabilities that allow Guidanz to work in different technical environments and across multiple types of servicing providers.
Off the beaten path doesn't mean you're alone
Guidanz streamlines servicing Cummins equipment in remote locations, such as construction sites or agriculture farms. Get help troubleshooting issues, ordering parts or dispatching certified Cummins field technicians right to your location using the Guidanz mobile app and wireless INLINE mini adapter.
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Customize engine parameters and calibrate ECM software over the air.
Eliminate unplanned downtime and improve efficiency.
Ensure your power generators are available from anywhere with advanced remote monitoring.
USER GUIDES AND TRAINING MATERIALS
User and Immediate Assessment Training | 27.2 MB revision April 2022 | modified 25-APR-2022
Service Feature Training | Size 28.6 MB revision April 2022 | modified 25-APR-2022
GUIDANZ MOBILE APP REQUIREMENTS
All users need to have a valid Cummins user name and password.
Users who do not have a valid Cummins user name and password, can register here.
Many of the Guidanz features require a subscription. Contact your local distributor, under the Software Licensing section below, to register your service location to use Cummins Guidanz Immediate Assessment in the US, EU, or Canada. Non-Distributor employees please contact Cummins Care.
Datalink adaptors - You will need one of the new Cummins INLINETM Bluetooth datalink adapters.
For detailed product information about Guidanz, see Guidanz product information.