E.U. - U.S. Privacy Shield Website Privacy Notice
Telematics Data Protection Notice
Digital Tools Data Protection Notice
Cookies Website Notice and Disclosure Statement
California Consumer Privacy Act - Consumer Data Privacy Notice
- Telematics and Connected Solutions®: Your use of commercial vehicles or equipment equipped with activated telematics devices that transmit data to Cummins for purposes relating to the proper functioning and maintenance of the vehicles or equipment and/or use of our Connected Solutions online tool which allows customers to sign up for telematics services; and
- Digital Tools: Your use of the variety of digital tools (including apps) offered by Cummins in connection with our diagnostics and repair services for commercial vehicles and equipment, such as Guidanz®, INSITE™, INLINE™, QuickServe® Online, etc.
Personal Information We Collect
You may visit our website without providing any information about yourself. However, in order to provide certain web-based services to you or to permit you to enter certain sections of our website, we require you to provide a small amount of personal information relative to the type of interaction or service: for example registering a product, submitting a query, purchasing an item, applying for a job, participating in a survey.
The information we collect may include:
- Your identity (name, email, phone number, address, other contact details)
- Your business relationship with us (e.g., customer, vendor, supplier, job applicant, etc.)
- Your interest in our products or services along with your preferences (e.g., company name, your job title, purchases, service interactions, sales interactions, interest in our particular products or services)
- Your enrollment in any of our programs (e.g., newsletter, sign up for emails, participate in a survey, or other similar services that we offer)
- Your interest and qualifications for joining the Cummins team (job application, qualifications, references, applicable certifications or licensure, employment and academic history, etc.)
- Your online or offline interactions with us (e.g., “likes” and feedback via social media sites, interactions with our call centers, etc.).
- Your use of commercial vehicles or equipment containing activated telematics devices that transmit information to Cummins in relation to the proper functioning and maintenance of the vehicle/equipment on which it is installed (e.g., vehicle or equipment identifiers, fault codes and similar functioning information, applicable dates and times, location data (for evaluating road conditions and similar factors impacting performance), braking and speed information, etc. (See Telematics Data Protection Notice).
- Your limited personal data use of our digital tools and apps which are offered by Cummins in connection with our diagnostics and repair services for commercial vehicles and equipment (e.g., name and contact details, tools and/or apps for which you choose to use online and/or via apps, vehicle and/or equipment identifiers, location data (for repair assistance, support and scheduling), payment details, etc. (See Digital Tools Data Protection Notice).
Please also see our Cummins' Cookies Notice for information about the collection of information pertaining to website browsing and use, as well as your choices in relation to objecting to those anonymized mechanisms.
Purposes for Collection of Personal Information
Cummins collects personal information for the following purposes:
- To manage and -support your interactions with us, such as answering your questions about our products or services, processing orders or returns, enrolling you in programs at your request, accepting and evaluating your job application, or similar activities that respond to your request or relate to our business activities
- To manage and improve the quality of our products, services, websites, social media interactions and our offerings
- To manage and improve the services that we provide in connection with our telematics business
- To manage and improve the services that we provide in connection with our digital tools
- To support and enhance our customer relationships, such as by gathering information and interacting with you in relation to other products and services that may be of interest, based on your preferences.
- To manage and fulfill applicable legal, compliance, export and regulatory obligations
You always have the right to unsubscribe in relation to any programs or services in which you have enrolled with Cummins, and can do so by contacting our Customer Service team at Care.Cummins.com or our Data Privacy Team at [email protected] or by following the unsubscribe information provided in relation to the particular program or service at issue.
Legal Basis for Processing Personal Information
The legal basis for processing personal information varies in accordance with the purpose(s) for collection. This may include:
- Consent (e.g. managing our services, receiving job applications, responding to website user inquiries, etc.)
- Performance of a contract (e.g. managing your access to your customer or supplier account, processing and tracking service requests and orders);
- Fulfill business or legal obligations such as when processing is required by law (e.g. retention of purchase or service invoices); or
- Our legitimate interests (improvement of our products, services or website; prevent misuse or fraud; secure our website or other Cummins software or property, or tailor our communications).
Access and Sharing of Personal Information
Cummins limits access to the personal information we collect to those having a need to know in connection with their responsibilities for Cummins. When appropriate in connection with facilitating your interaction with us or our services to you, Cummins may share your personal information with our group companies, joint ventures, authorized distributors and other business partners. We may also store your data in data centers or with cloud providers who are outside of the Cummins group. In rare situations, we may also have an obligation to share certain information with government or law enforcement agencies. In such situations, Cummins takes reasonable steps to minimize the information provided and, where warranted and feasible, will notify the individual in advance and assist with the rights of the individual to oppose such access.
Cummins does not sell or share personal information provided to us with third parties for their own separate use (such as their own commercial purposes). When the information is shared with our group companies or third-party partners assisting us, we require them (as well as any of their subcontractors) to uphold a substantially equivalent level of protection for that data.
Accuracy of Personal Information
Cummins take reasonable steps to ensure that your personal information on file with us is accurate and up-to-date. We also encourage individuals who have entrusted their data to us to keep it current (such as if you change your email address, address or phone number), and to keep your contact preferences up-to-date (such as in relation to our products or services and the frequency of contacts), so that we have your correct information on file and so that we can personalize our service to your expectations and needs. We invite you to contact us at care.cummins.com to update your information or preferences.
Upholding and Fulfilling Individual Rights
In accordance with applicable laws, Cummins has processes in place to uphold the rights of individuals in relation to the personal information collected about them. This includes, for example, the right to know about the data we hold about you or to obtain a copy, and the limited rights to amend your data, request erasure, or object to the processing of your data. Finally, we offer individuals the right to withdraw consent from our marketing and commercial programs and offerings at any time. To do so, or to exercise any of these other rights, you may contact us by emailing us at [email protected], or writing to us at Cummins Inc. Global Headquarters, 500 Jackson Street, Columbus, IN USA 47201. Cummins may request additional verification from you as well as more descriptive information relating to your interactions with the company, in order to process and respond to your request without providing personal information to an unauthorized person.
Please see the Additional Protections for Residents of Certain Regions section of this Website Policy for additional rights that may apply based on a website user’s particular region or country.
Safeguarding Your Information
Cummins has put in place appropriate physical, electronic, and managerial practices to help safeguard and secure the information we collect online from loss, misuse, unauthorized access, alteration, destruction, or theft. This includes appropriate safeguards for customers making purchases through our sites, as well as those who enroll in our programs. The safeguards that we have adopted are commensurate with the sensitivity of the information and are updated as warranted to address evolving security risks.
Cross-Border Transfers of Personal Information
As a global organization, Cummins transfers and stores some of the personal information we collect outside of its country of origin. This may include transfers to third parties assisting us in other countries as well as cloud storage of the data. If you live outside of the United States, you should be aware that the data privacy laws that apply to personal information differ from country to country, and do not always offer a consistent level of protection to that offered in your country. Nevertheless, Cummins has adopted measures that are designed to ensure that cross-border transfers of personal data take place in accordance with applicable data protection laws and requirements. The measures include assessments of the data importer as well as applicable host country laws to ensure that the recipient is capable of upholding an adequate level of protection for the data and entering into appropriate written agreements with the data importer confirming that commitment. Cummins relies on the E.U. Standard Contractual Clauses or an equivalent data transfer mechanism for those transfers and has also put in place similar mechanisms for transfers between our group companies.
Additional Protections for Residents of Certain Regions
As a global organization, Cummins has put additional data protection measures in place and upholds additional rights of individuals in accordance with regional and local requirements. For example, for residents of the European Union/European Economic Area, Cummins complies with the EU General Data Protection Regulation (GDPR) 2016/679. Similarly, in the United States, Cummins complies with the California Consumer Privacy Act of 2018 (AB 375, California Civil Code Title 1.81.5, Section 1798.100 et seq.), for California residents as well as other similar consumer protection laws that have been enacted in other states. As applicable, Cummins also complies with other local data protection requirements in the countries where we operate, such those in North and South America, the Asia-Pacific Region, Eastern Europe, the Middle East, Africa, and elsewhere.
For residents of California, please see the California Consumer Privacy Act – Consumer Data Privacy Notice
For residents of the European Union/European Economic Area, the GDPR provides the following rights (with some exceptions):
- The right to be informed: you have the right to obtain clear, transparent and easily understandable information about how we use your personal data, and your rights;
- The right of access: you have the right to access the personal data that Cummins holds about you;
- The right of rectification: you have the right to have your personal data rectified if it is incorrect or outdated and / or completed if it is incomplete;
- The right to erasure / right to be forgotten: you have the right to have your personal data erased or deleted. Please note this is not an absolute right, as we may have legal or legitimate grounds for retaining your personal data;
- The right to object to direct marketing: you can unsubscribe or opt out of our direct marketing communication at any time. You are able to do so by clicking on the “unsubscribe” link in any email or communication we send you. You are also able to request to receive non-personalized communications about our products and services;
- The right to withdraw consent at any time for data processing based on consent: You can withdraw your consent to our processing of your data when such processing is based on consent; and
- The right to data portability: you have the right to move, copy or transfer data from our database to another. This only applies to data that you have provided, where processing is based on a contract or your consent, and the processing is carried out by automated means.
You also have the right to contact the data protection authority of your country in order to lodge a complaint against the data protection and privacy practices of Cummins.
Please contact us at [email protected] to exercise these rights or if you have any questions or complaints regarding the processing of your personal data.
EU-US Privacy Shield Certification
Cummins Inc. adheres to the principles of the U.S. Department of Commerce’s EU-US Privacy Shield framework for its human resource and customer personal data. However, in light of the judgment of the Court of Justice of the European Union in Case C-311/18 (“Schrems II”), Cummins discontinued its reliance on the Privacy Shield framework as a legal basis for transfers of personal data. Cummins nevertheless continues to remain certified to that framework as part of the company’s overall commitment to ensuring compliant and responsible data protection practices in the countries where we operate. To learn more about the Privacy Shield program, and to view our certification, please visit the U.S. Department of Commerce's Privacy Shield website at: https://www.privacyshield.gov/list or, please see our Privacy Shield Notice.
Cookies and Other Anonymous Web Tracking Techniques
Our Commitment to Children's Privacy
This website is not intended to collect or maintain any information from children, as defined by the local laws in the countries where we operate. As a general rule, our websites are not intended for use by individuals under the age of 13. If we learn that we mistakenly collected any information from anyone under the age of 13 or the cutoff age in the relevant country where the child resides, we will purge it immediately, except for responding to a question or inquiry on a one-time basis from the individual and or the individual’s parent or legal guardian.
Links to Other Websites
Our website may contain links to other websites that are not owned or operated by Cummins. You should carefully review the privacy policies and practices of other websites, as we cannot control and are not responsible for privacy policies or practices of third-party websites that are not ours.
Retention of Personal Data
Cummins retains personal information in accordance with legal requirements and business needs, and then securely destroys the information.
If you have questions about Cummins’ Privacy Procedures or practices or believe that your information has been mismanaged, you can contact us by emailing us at [email protected], or writing to us at Cummins Inc. Global Headquarters, 500 Jackson Street, Columbus, IN 47201. Cummins has put in place a dispute resolution process for any privacy or security-related disputes, and does not retaliate against any individual who contacts us with a dispute that they believe to be legitimate. Individuals who believe that their dispute has not been resolved to their satisfaction by the company also have the right to file claims with the relevant oversight agencies for data protection.
© October 6, 2021 Cummins Inc. All Rights Reserved.
Telematics Data Protection Notice
Purpose of Collection: Telematics devices have the capability of identifying faults associated with key parts of commercial equipment or vehicles and can also identify when maintenance and/or repairs are warranted. This, in turn, helps ensure proper working performance and also helps minimize the likelihood of unexpected or catastrophic repairs, along with potential for safety issues.
Personal Information Collected: When the telematics device has been activated on the commercial equipment or vehicle, it will record and analyze certain data relating to proper operation. The specific data elements collected are limited to those specified in internationally recognized industry standards for commercial vehicles and equipment. They may include, but are not limited to, engine and vehicle speed, inlet temperature, exhaust temperature, ambient pressure, tire pressure and temperature, fault codes on various components such as brakes, transmission and engine, battery health status, and any irregularities that are identified through those codes (such as low oil, tune-up needed, low transmission fluid, etc.).
In order to associate the telematics data with a particular piece of commercial mobile equipment or vehicle, Cummins also collects certain other information such as the commercial equipment or vehicle identification number, the engine identification number, the make, model and year of the vehicle or equipment, and very limited journey data (i.e., the GPS location, time and date of trips, direction, speed, acceleration/deceleration rates, braking patterns, etc.). The data that is collected may also include driving information that can be associated with the performance or safety of the commercial mobile equipment or vehicle, (such as harsh acceleration, harsh breaking or harsh cornering) to the extent associated with performance or safety of the vehicle.
Cummins limits its use of GPS (location) data to that which is relevant for performance, maintenance and improvement purposes, such as to identify external conditions (e.g., weather, road conditions, altitude, and speed) which can impact the commercial vehicle or equipment, including in relation to faults and repairs. ) GPS data is never used or shared in connection with any type of personal tracking of journeys or driver profiling.
Processing of Telematics Data: Cummins processes the telematics data collected to assist in identifying faults and maintenance issues pertaining to the commercial vehicle or equipment. This includes providing real-time feedback to telematics partners who engage Cummins for this service and/or to the owner/lessor of the commercial vehicle or equipment. The data may also be used for surrounding purposes such as product and quality improvement, facilitating repairs, customer support, and surrounding regulatory, legal and compliance purposes.
Individuals with questions or concerns about the collection of telematics data by Cummins can also contact us at [email protected] for further assistance.
Digital Tools Data Protection Notice
Purpose of Collection: Our digital tools include online tools and apps which are designed to assist customers with service events relating to vehicles and equipment. We understand the inconvenience and time drain associated with downtime and maintenance and strive to minimize the inconvenience via these tools. Among other things, the tools assist you in rapidly locating nearby repair service (or bringing the service to you), streamlining the diagnostic process to identify the cause of the fault or malfunction, and getting you back in business as quickly as possible.
Personal Information Collected: The specific data elements collected via Cummins’ digital tools vary based upon the tool and specific customer needs. They include, but are not limited to, your name and contact details, information relating to the commercial vehicle or equipment at issue, location data (in relation to locating a nearby repair center or bringing the service to you), diagnostic evaluations pertaining to the fault codes or repairs including the root cause and potential factors impacting the malfunction, payment information for any repairs or subscriptions to those services, and customer feedback via surveys (if applicable).
Processing of Information Collected: Cummins processes the data collected in relation to the particular digital tool or app in which you enroll and in relation to your particular needs. This includes, conducting necessary diagnostics on your commercial vehicle or equipment, fulfilling your repair and service requests, providing information to you about nearby service locations, scheduling appointments, and coming to your location to provide the diagnostics and repairs. The data may also be used for surrounding purposes such as product and quality improvement, customer feedback and support, and surrounding regulatory, legal and compliance purposes.
Individuals with questions or concerns about the collection of personal data by Cummins in relation to our digital tools can also contact us at [email protected] for further assistance.
© October 6, 2021 Cummins Inc. All Rights Reserved.
E.U. - U.S. Privacy Shield Website Privacy Notice
This website Privacy Shield Notice is intended to inform you about Cummins Inc.’s adherence to, and compliance with, the E.U.-U.S. Privacy Shield framework as set forth by the U.S. Department of Commerce.
Scope: Cummins has certified to and confirmed its adherence to the E.U.-U.S. Privacy Shield framework for its human resource and customer personal information pertaining to residents of the European Union (E.U.), European Economic Area (E.E.A.) and the United Kingdom (U.K.). However, in light of the judgment of the Court of Justice of the European Union in Case C-311/18 (“Schrems II”), Cummins discontinued its reliance on the Privacy Shield framework as a legal basis for transfers of personal data. Cummins nevertheless continues to remain certified to that framework as part of the company’s overall commitment to ensuring compliant and responsible data protection practices in the countries where we operate.
Privacy Shield principles that Cummins upholds in connection with its Privacy Certification are: Notice; Choice (Consent); Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement and Liability. To learn more about the Privacy Shield program, and to view our certification, please visit the U.S. Department of Commerce’s Privacy Shield website at https://www.privacyshield.gov/list.
Conflicts: If there are any conflicts between the terms of the Privacy Notice and the Privacy Shield Principles, the Privacy Shield Principles, as modified by the EU Court of Justice’s Schrems II decision, shall govern.
Disputes: In compliance with the Privacy Shield principles, Cummins has committed to cooperate with the E.U. Supervisory Authorities with regard to unresolved Privacy Shield complaints concerning the company’s human resource or customer personal information. Individuals who believe their personal information has been mismanaged by Cummins in relation to the company’s Privacy Shield commitments have the right to contact the E.U. Supervisory Authorities for more information or to file a complaint, and can do so without charge. E.U./E.E.A. and U.K. individuals with inquiries or complaints regarding the Privacy Shield policies or practices should first contact Cummins at:
Email: [email protected]
Mail Address: Cummins Inc., Law Department – Privacy Shield Team, 301 East Market Street, 5th Floor, Indianapolis, Indiana USA 46204
Barring any unforeseen circumstances, Cummins will respond to the individual submitting the grievance within forty-five (45) days of receipt.
Regulatory Oversight and Enforcement: In connection with its Privacy Shield certification, Cummins is subject to investigatory and enforcement authority of the U.S. Federal Trade Commission and the relevant European Supervisory Authorities.
Right to Binding Arbitration: Under limited circumstances and in accordance with the Privacy Shield framework, E.U./E.E.A. and U.K. individuals can also seek binding arbitration before a Privacy Shield Panel.
Rights of Individuals to Access Their Data: E.U./E.E.A. and U.K. individuals have the right to access personal information about them, and to limit use and disclosure of their personal information. In certain situations, such as where the data is incorrect or was collected inappropriately, the individuals also have the right to request amendment or erasure of their data. Cummins committed to respect and uphold those rights. Should you wish to exercise those rights, you may contact us by writing to us at 301 East Market Street, 5th floor, Indianapolis, Indiana USA 46204, or emailing us at: [email protected]. Please note that there are certain limitations on these rights, as described in the Privacy Shield framework.
Law Enforcement Requests: Cummins may be required to disclose personal information in response to lawful requests by public authorities, including compliance with national security or law enforcement requirements. In doing so and to the extent permitted relative to the particular situation, Cummins takes reasonable steps to balance the rights of the individuals with those of the requesting agencies.
Updates: This Policy may be updated from time to time, such as in relation to modifications to the Privacy Shield framework, regulatory expectations, or changes within Cummins. These changes will not adversely impact the Privacy Shield protections that have been put in place by Cummins.
Effective: October 6, 2020. Copyright September 2020. All rights reserved.
Cummins Inc. (its subsidiaries, joint ventures and affiliates, and also its authorized distributors) authorize you to view and download designated electronic information at this Web site ("Site"). This electronic information ("Cummins Information") may consist of software, technical information, product literature, and other materials. You must retain all copyright, trademark, and other proprietary notices present in the original Cummins Information and on any copies of the Cummins Information. You may not modify the Cummins Information obtained from this Site in any way or reproduce or publicly display, transmit, or distribute or otherwise use the Cummins Information for any commercial purpose. For purposes of these Terms, any use of the Cummins Information on any other Web site or networked computer environment (including but not limited to posting of Cummins Information on a local Intranet or Extranet) for any purpose is prohibited without the express written permission of Cummins. The Cummins Information at this Site is copyrighted and any unauthorized use of any Cummins Information located at this Site may violate copyright, trademark, and other laws. If you fail to comply with these terms your authorization to use this Site automatically terminates and you must immediately destroy any Cummins Information obtained from the site.
Appropriate, Ethical and Legally Compliant Use
By using this Site, you agree not to disrupt or interfere with the security of, or otherwise abuse, the Web site, or any services, system resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked Web sites; (b) not to disrupt or interfere with any other user's enjoyment of the Site or affiliated or linked Web sites; (c) not to upload, post, or otherwise transmit through or on this Site any viruses or other harmful, disruptive or destructive files; (d) not to use or attempt to use another's account, service or system without authorization from Cummins or create or use a false identity on this Site; (e) not to transmit through or on this Site spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings; (f) not to divulge your username and password to others either on or off the Site; (g) not to attempt to obtain unauthorized access to the Site or portions of the Site which are restricted from general access; and, (h) otherwise comply with all laws and requirements for use of this Web site, including those that apply to the data that it contains.
The catalog information is furnished for the convenience of our customers and is accurate as possible. However, the manufacturer makes no guarantee, either expressed or implied, as to its accuracy or availability of listed products. All other specifications and application information are taken from authoritative information. Every attempt has been made to supply original factory installation information. Many manufacturers offer engine and/or filter options on specific models; manufacturers may make production line changes on a model during the production year; owners may modify equipment. Cummins is not responsible for misapplications.
The names, images and logos identifying Cummins, or third parties and their products and services are subject to copyright, design rights and trade marks of Cummins and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any license or right to use any trademark, patent, design right or copyright of Cummins, or any other third party.
Any material, information or idea you transmit to or post on this Site by any means (including, but not limited to e-mails sent to Cummins using links provided in this site) will be treated as non-confidential and non-proprietary, and may be disseminated or used by Cummins or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. The user may not post any material that violates copyright, trademark, or other proprietary rights (including rights of publicity and privacy). The user will indemnify Cummins for any and all damages resulting from the user's actions or postings that violate any of these policies. Cummins reserves the right to prohibit further postings by any user for violation of these standards.
Links To Other Web Sites
Links to third party Web sites from this site must be specifically approved in advance by Cummins. You are not authorized to link any other Web site without our approval. Any approved links to Web sites not maintained by Cummins are provided solely as a convenience to our customers and visitors. If you use these links, you will leave this Site. Cummins does not control and is not responsible for any of these sites or their content. Cummins does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.
The materials provided at this site are provided "as is" without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Cummins further does not warrant the accuracy and completeness of the materials at this site. Cummins may make changes to the materials at this site, or to the products and prices described in them, at any time without notice. The materials at this site may be out of date, and Cummins makes no commitment to update the materials at this site. Information published at this site may refer to products, programs or services that are not available in your country or local area. Consult Cummins directly for information regarding the products, programs and services that may be available to you. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Limitation of Liability
IN NO EVENT SHALL CUMMINS, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL DAMAGES AND THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEB SITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR INFORMATION FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DATA AND INFORMATION PRESENTED ON THIS WEB SITE IS BELIEVED TO BE ACCURATE BUT SHOULD NOT BE RELIED UPON BY THE USER FOR ANY PURPOSE. ANY AND ALL LIABILITY FOR THE CONTENT OR ANY OMISSIONS FROM THIS WEB SITE, INCLUDING ANY INACCURACIES, ERRORS, OR MISSTATEMENTS IN SUCH DATA OR INFORMATION IS EXPRESSLY DISCLAIMED. CUMMINS DISCLAIMS ANY LIABILITY FOR USE OF CUMMINS PRODUCTS IN APPLICATIONS OTHER THAN THOSE FOR WHICH THEY ARE DESIGNED.
This Site is administered by Cummins based in Columbus, Indiana. Cummins makes no representation that materials at this Site are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials at this Site or any copy or adaptations in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. If you choose to access this Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the State of Indiana, without giving effect to any principles of conflicts of laws.
Cummins reserves the right to modify these Terms at any time. The terms on this page are binding upon you, therefore, you should review them often. Terms listed in this document may be superseded by specific terms elsewhere on the site.
Order Forms, Registration Forms, and E-mail
This site uses forms to generate e-mails, which are then used to submit order inquiries, submit registration information, and other business processes. Cummins explicitly states that these forms do not constitute any agreement between Cummins and the person submitting the form. Cummins expressly disclaims any and all liability whatsoever in relation to the delivery and processing of these forms. If your need is urgent, please contact Cummins directly via telephone. E-mail that is sent to Cummins is transmitted via the Internet. Cummins is not responsible for any delays caused due to problems with the delivery of, processing of, or the security and privacy of Internet e-mail.
Updated February 2017
Cookies Website Notice and Disclosure Statement
What are cookies?
Cookies are small pieces of data sent from a website and stored on a user's web browser. When the user browses the same website in the future, the cookie notifies the website of the user's previous activity. Cookies do not harm your computer in any way, and some are automatically deleted after a certain period of time, such as six months.
Yes. Like virtually all websites, we use certain types of cookies on our sites. This allows us to collect non-personal information through a variety of technologies. This helps us identify visitors who return to our site and tells us such things as how many users visited our site, the pages that were accessed, and whether there were any technical problems in loading pages or navigating through our site. By collecting this information, we learn what parts of our sites are the most interesting or valuable to our users, and can monitor overall interest in our websites. It also lets us spot technical problems with our site so we can correct them right away. This, in turn, helps us upgrade our websites and improve our offerings for our visitors.
Am I required to accept cookies to use the Cummins websites?
What information do you receive about me through cookies?
There are four general categories of cookies that are used on websites:
- Strictly necessary (or essential) cookies. These cookies are essential in order to enable you to move around a website and use its features, such as services you have asked for. Without these cookies, those services would not be available to you. This includes, for example, browsing as a registered user, accessing secure areas of the site, or making a purchase through the site. Like all public websites, our site uses strictly necessary cookies.
- Performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works. Like virtually all websites, we use performance cookies on our sites.
- Functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. This allows you to have a better experience while using the site. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. Like virtually all websites, we use functionality cookies on our sites.
- Targeting or advertising cookies. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization. Cummins does not use advertising cookies on its websites and does not allow third parties to use those types of cookies on its sites.
What happens if I choose not to disable cookies on my computer?
Unless you disable such technologies, by using our website and online services, you agree that we can place these types of cookies and related technologies on your device.
What are web beacons?
Some types of cookies collect aggregate information which helps us to improve our websites by providing information, for example, on loading errors and the most visited webpages. Certain pages on our site may contain web beacons (also known as Internet tags, pixel tags and clear GIFs). We uses web beacons to help display content to visitors and to generate statistics regarding web traffic and trends. Web beacons cannot identify you as an individual.
What are advertising cookies?
Advertising cookies are cookies that target an individual to purchase certain items based upon their web browsing practices. For example, if you browse golf clubs on the web, and if the websites that you use (or the search engine) has installed advertising cookies, you may see pop-up ads for other sites that sell golf products or have content relating to golf. Cummins does not use advertising cookies on its websites and does not allow third parties to use those types of cookies on its sites.
Does Cummins permit third parties to install cookies or similar web technologies on its websites?
As a general rule, we do not permit any third parties (such as advertisers) to install cookies on our websites or engage in behavioral advertising. However, on some of our websites, such as our social networking pages, it is possible that individuals have uploaded third party content, such as videos from YouTube or elsewhere, or embedded content and sharing tools from other third party sites. Since we do not control the dissemination of cookies by any sites that are not owned or operated by Cummins, you should check the relevant third party website(s) for more information about these cookies, and whether and how you may opt out of receiving them. Generally speaking, however, you may disable third party cookies by adjusting your browser settings. Instructions may be found at www.aboutcookies.org.
California Consumer Privacy Act - Consumer Data Privacy Notice
This Data Privacy Notice describes how Cummins Inc. and its affiliated companies (“Cummins”) complies with the California Consumer Privacy Act of 2018 (“CCPA”), with respect to California residents (“consumers”).
The CCPA is a California law that is designed to give residents of that state additional rights in relation to the collection, processing and sharing of their personal information. The law applies to most for-profit businesses that collect and process personal information about California residents, even if the business doesn’t have its headquarters or other locations in California.
Cummins has put in place the following methods for California residents to exercise their rights under the CCPA. With respect to the right to opt-out, right to know/access, and right to request deletion, we have also included direct links in the relevant sections of this Data Privacy Notice (below) to exercise those rights.
- Website address: www.Cummins.com
- Toll-free number : 1-800-286-6467
- Email address: [email protected]
- Website Support link: https://www.cummins.com/customer-assistance
- Mailing address: CCPA Rights, Cummins Legal Department, Cummins Inc., 500 Jackson Street, Columbus, IN 47201
For individuals with disabilities, and those who require language translations, please see the relevant sections of this Notice.
Personal Information Collection
The personal information that Cummins collects and processes about California residents is limited to those data elements that are relevant and proportionate for the particular purpose(s) of collection. They may include:
- Email address
- Phone number
- Mailing address
- User name and password (such as for certain restricted areas of our websites)
- Purchase history
- Payment and invoicing history
- Warranty information
- Service history
- Product/service interest
- VIN number of engines/generators that you have purchased
- Identification of your dealer and/or service centers
- Telematics-derived engine (or other key system) performance data (only for enabled telematics users)
- Information to respond to your question(s)
- Website cookies and IP (Internet Protocol) address if your browser is set to allow cookies1
- Website browsing information collected through Google Analytics if you visit our websites2
- Information that you may post on our social media platforms or on other public platforms in relation to Cummins products, services or business
Please see our Website Privacy Statement for additional information, as well as our Cookies Notice which is linked via that website.
Personal Information Uses
Cummins limits its use of personal information pertaining to California residents to the purposes for which the data is collected, such as to address your request, process your order, or respond to your questions. We may also use the data for any surrounding legal, compliance or regulatory obligations. As also explained further in the opt-out section of this Notice, Cummins does not and will not ‘sell’ personal information of California residents (as that term is defined in the CCPA), or allow other organizations entrusted with your data (e.g., service providers) to do so.
Please see our Website Privacy Statement for additional information.
Personal Information Sharing
We may share your personal information with (1) our subsidiaries, joint ventures, affiliates, and authorized distributors; (2) other third-party ‘service providers’ assisting us with our business services; or (3) when we are required by law to make disclosures to other third-parties including, for example, government or law enforcement agencies, such as in relation to legal, compliance or regulatory obligations.
In terms of third-party disclosures, our service providers assist with a variety of business activities such as our websites; IT security; communications services; social media; those that partner with us in relation to our products and services such as dealers, distributors, service centers and telematics partners, and those that assist us with other types of services. Cummins evaluates those service providers in advance to ensure that they are capable of upholding a similar level of protection for the data and also requires them to enter into a written agreement confirming their understanding that they are expressly prohibited from using the personal information for any unrelated purposes or from selling the information.
When we entrust your personal information to our subsidiaries and affiliated companies, those companies also fall within the scope of the CCPA for that data and are required to uphold a similar level of protection. As is the case with service providers, our affiliated companies may only use that information for authorized purposes, and are prohibited from ‘selling’ your information or sharing it with any other parties for unrelated purposes, including ‘selling’ the data.
In rare situations where Cummins may be required to entrust limited personal information of California residents to other third parties, such as regulatory or government agencies or law enforcement, we take reasonable steps to ensure that those parties recognize the confidential, non-public nature of the information and will protect it accordingly. In addition, most of those organizations are required to comply with other state and federal data privacy and security laws, which means that they also have a legal obligation to uphold appropriate protections for your information.
Please see our Website Privacy Statement for additional information.
Use of Authorized Agents
In accordance with the CCPA, Cummins allows California residents to exercise their CCPA rights via an authorized agent. California consumers must recognize that in those situations, Cummins requires authentication/verification of the authorized agent as well as the individual about whom the data relates, and we may deny the request if we are unable to obtain appropriate authentication/verification at either level. The authentication/verification requirements adopted by Cummins vary by right, and take into consideration the potential risks to the individual of sharing their personal data with an unauthorized individual. Please see the specific rights (below), and general information about authentication/verification obligations associated with each of them.
Right to Opt-Out (Do Not Sell My Information)
As noted above, Cummins does not and will not “sell” personal information as that term is defined in the CCPA. As an added assurance, California residents may contact Cummins to request that they be added to a Do Not Sell Log, so that their data is not (inadvertently) subject to ‘sale’ on a go-forward basis. California residents can do so by clicking here, or by exercising their opt-out right via one of the other options listed in the Contact Methods section of this Notice.
Individuals who exercise the right to opt-out or retain an authorized agent to do so on their behalf, are subject to an authentication process which is fully aligned with the CCPA requirements. In the event that Cummins is unable to verify the individual and/or the authorized agent making the request, or has a good-faith, reasonable and documented belief that the request to opt-out is fraudulent (or unsubstantiated), Cummins will deny the request. If so, Cummins will inform the requesting party that it will not comply with the request and will provide an explanation as to why it believes the request is unsubstantiated (or fraudulent).
If Cummins is able to verify the individual about whom the personal information relates, and if applicable, the authorized agent, Cummins will confirm to the California resident (or authorized agent) as soon as feasibly possible, and no later than 15 days from the date that it received the request., that the California resident has been opted-out of the sale of his/her information held by Cummins, and added to the Do Not Sell My Information Log.
Right to Know/Access
In accordance with the CCPA requirements, California residents may contact Cummins to request information about the categories of, or specific types of, personal information that we hold about them as well as how the data was used, the categories of third parties with whom the data was shared, and the purpose(s) for the sharing of the information. They can do so by clicking here or by exercising that right via one of the other options identified in the Contact Methods section of this Notice.
Cummins will acknowledge a right to know/access within 10 days of receipt, and request appropriate verification information. California residents who exercise this right or use an authorized agent to do so are subject to comprehensive verification using a variety of authentication tools to minimize any risk to individuals of unauthorized sharing of their person information. The Company can deny the request if it is unable to verify the requestor and/or his/her authorized agent, and if so, will inform the individual/authorized agent within 45 days of receipt of their request. Of course, Cummins can also deny the request if it does not hold any information about the individual which falls within the scope of the CCPA.
Properly verified California residents and/or their authorized agents are entitled to receive information about (or a copy of) Personal Information collected by Cummins within the last 12 months before their request was made. Cummins will endeavor to fulfill those requests within 45 days, but may require an additional period of time (up to a total of 90 days) if necessary. If so, it will inform the requestor about the delay and the reasons therefore within the 45-day period.
California residents are limited to two such requests to know/access their data in any 12-month period (whether directly or via an authorized agent).
Right to Request Deletion
With certain exceptions as described below, California residents have the right to request deletion of their personal information, and can make the request directly or via an authorized agent. They can do so by clicking here or by exercising that right via one of the other options identified in the Contact Methods section of this Notice.
Cummins is not obligated to delete the personal information if it must be retained for one of the following purposes:
- Complete a transaction for which the personal information was collected.
- Fulfill the terms of a written warranty or product recall conducted in accordance with federal law.
- Provide a good or service requested by the consumer (California resident), or reasonably anticipated within the context of a business’ ongoing business relationship with the consumer.
- Otherwise perform a contract between the business and the consumer.
- Detect security incidents.
- Protect against malicious, deceptive, fraudulent, or illegal activity or prosecute those responsible for that activity.
- Debug to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
- Enable solely internal uses of the data that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
- Comply with a legal obligation.
- Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.
Individuals who exercise the right to request deletion or retain an authorized agent to do so on their behalf, will be subject to detailed verification in accordance with the CCPA requirements.
Cummins will acknowledge a request for deletion within 10 days of receipt, and will endeavor to fulfill the request within 45 days. If it becomes evident that Cummins is unable to delete all of the California resident’s data within the 45-day period, the company will inform the individual and/or the authorized agent within that period, and may take an additional 45-days to fulfill the request (i.e., a total of 90 days).
In any case, when Cummins processes a request for deletion from a California resident (which has been properly verified), it will delete the data from its systems in a secure and irreversible manner, such that the data cannot be restored. At the same time, in accordance with the CCPA, Cummins may refrain from deleting copies of information stored on back-up systems if it is unable to do so at the time that that it deletes the remaining personal information within the scope of the request. In those situations, Cummins will mark that data for future deletion when the deletion can take place. In addition, Cummins will not use that data for any unrelated purpose once it is marked for deletion.
To the extent that Cummins has entrusted any of the Personal Information of the California resident to a service provider, it will also contact that service provider to process the deletion request and will confirm to the California resident (or his/her authorized agent, if applicable) that it has done so.
Rights of Minors
Cummins upholds the rights of California residents who are minors, including those that apply to minors who are under the age of 13 and those that apply to minors between the ages of 13 and 16. Cummins has also put in place practices to uphold the surrounding obligations to parents and legal guardians of those minors.
Parents and legal guardians who seek to exercise the CCPA rights of their children will also be subject to authentication so as to prevent the release of any information pertaining to a minor to an unauthorized individual.
Right to No Discrimination
In accordance with the CCPA, Cummins does not discriminate against individuals. including those who choose to exercise their CCPA rights. Please see Cummins’ Website Privacy Statement at www.CumminsDiagnostics.com for additional information about the company’s anti-discrimination practices, including in relation to federal and state civil rights laws.
Rights of Individuals with Disabilities
Cummins provides multiple ways to communicate with us in order to provide assistance to individuals with disabilities and to allow each individual to communicate effectively. To learn more, please visit www.cummins.com/cummins-care.
Questions or Concerns
California residents who have questions or who believe that Cummins has mismanaged their personal information or otherwise infringed their rights may contact us using the contact methods listed in this Notice.
For additional information about Cummins’ CCPA practices, please visit our website at www.Cummins.com or contact us via one of the options provided in the Contact Methods section of this Notice.
Updates to this Notice
Cummins will review its CCPA notices and practices on at least an annual basis, and may also make updates to this Notice at other intervals, such as in relation to new information issued by the California regulators or in connection with changes to its business activities. We encourage you to review this Notice periodically to be sure you are aware of those changes. Any changes will serve to enhance or strengthen the privacy and security protections that are in place for personal information of California residents, and not diminish them.
1 Cookies are small pieces of data sent from a website and stored on a user's web browser. When the user browses the same website in the future, the cookie notifies the website of the user's previous activity. Cookies do not harm your computer in any way, and some are automatically deleted after a certain period of time, such as six months. While cookies identify the IP address of the website visitor, they do not identify the visitor himself/herself. Please see Cummins’ Website Cookies Notice as well as additional information in our website privacy statement, which are accessible at www.cummins.com.
2 Google Analytics is a web analytics service offered by Google that tracks and reports website traffic to website owners. It is used by more than one-third of all websites, so that the website operators can evaluate use of the site, make improvements, and offer content that is of interest to the visitors. The tool does not identify specific visitors but does capture IP addresses if the visitor sets their browser to permit cookies.