Safe Work Playbook

Cummins Safe Work Playbook

An interactive guide for working and operating in pandemic and post pandemic environments. 

The global COVID-19 pandemic challenged our understanding of what it takes to operate a safe work environment. Our top priority continues to be ensuring the health and safety of our employees and that of anyone visiting our Cummins offices, warehouses, technical centers, manufacturing plants, sales and service branches and other facilities around the world.

This Safe Work Playbook aims to be a one-stop resource for the policies, processes, tools, templates and training materials applicable to our updated health and wellness protocols. It is the result of a cross-business and cross-functional team effort to assist you as we navigate working in the "next normal" environment.

Note to Readers

Our hope in sharing this information is that it may be of assistance to others in our community. Please be advised that some or all of the information contained in this document may not be applicable to other businesses or places of work. We strongly recommend that before implementing any of the ideas contained herein, you carefully evaluate (and consult with legal counsel and medical advisors as appropriate) the legality, applicability and potential efficacy of this information in your place of business.

Please also note that the Safe Work Playbook is a living document and is updated as new requirements, recommendations and best practices are understood. Any guidance from the CDC or other authorities since that time may not be reflected. All links to internal Cummins documents and other resources have been disabled.

The Safe Work Playbook is for general information purposes only and should not be taken as medical or legal advice. Cummins bears no responsibility for any circumstances arising out of or related to the adoption, or decision not to adopt, any of the practices or procedures contained in the Safe Work Playbook.

Click "Accept and Continue" below to access a PDF of the playbook. 

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Cummins Office Building

Cummins Inc.

Cummins is a global power leader that designs, manufactures, sells and services diesel and alternative fuel engines from 2.8 to 95 liters, diesel and alternative-fueled electrical generator sets from 2.5 to 3,500 kW, as well as related components and technology. Cummins serves its customers through its network of 600 company-owned and independent distributor facilities and more than 7,200 dealer locations in over 190 countries and territories.

Cummins Resident Technician program provides customized knowledge and operational efficiency for Oil & Gas customer

Cummins Resident Technician program provides customized knowledge and operational efficiency for Oil & Gas customer

Cummins Oil & Gas team is supported by Cummins Resident Technician program that offers customers the opportunity to have assigned product technician support for extended time intervals to improve operational and financial efficiency. 

Imagine hiring a personal chef to cook your meals at home. Would you rather have a new chef every time you need dinner made? Sure, maybe this provides the benefit of flexibility and variety. But would it be more valuable to hire the same chef to cook all your meals? This person will know where you live, what time you eat dinner, where you store your pots and pans and even how you like your steak cooked. 

Now trade in your kitchen for a remote service facility supporting oil and gas fields, and your steak dinner for heartily engineered industrial engines. This is the value that the Cummins Resident Technician program provides for customers; a consistent, knowledgeable and customized experience that can’t be obtained with a steady rotation of even the most qualified technicians. 

The Resident Technician program that Cummins offers provides an incomparable amount of value for all parties involved in the exchange. First and foremost, customers gain the customized technical knowledge by having the consistency of one expert Cummins technician at their service for long periods of time. This allows the technician to learn the do’s and don’ts of customers product, they can become familiar with typical issues or unusual failures and they get to know the customer employees and location as if it is their own home base. 

In addition to elevated knowledge and familiarity, there are also financial advantages to the program. Since technicians are assigned to their specific customer, travel times are significantly reduced which affects hourly expenses associated with technical support. There are also opportunities to be more efficient with technician rates due to the long-term commitment of the program. 

Secondly, the expert Cummins technician reaps similar benefits as the customer. Consistency in knowing where you’re headed, what product’s you’re working on and which applications you will be supporting provides peace of mind, in addition to the opportunity to further specialize in knowledge and skillset. 

Finally, Cummins certainly has a skin in the game as well. Having long-term committed assignments for technicians not only provides operational efficiency, but the organization also knows that it is providing high-quality service to its most important stakeholders: customers. On a holistic level, the program provides significant value across the board. 

One of Cummins’ Resident Technicians, Tony Kaminski, has spent most of his career over the last ten years supporting a critical oil and gas customer, Halliburton Company. Tony handles Halliburton’s Cummins products, which primarily include the QSK50 Tier 4 solution for well servicing. Here are some of Tony’s reflections on his experience as a resident technician:

“I feel very loyal to [Halliburton]. I consider them my customer and my responsibility in this portion of the country. I have made a lot of friends here and they treat me very well. [The program] is nice for me because I know where I am going every day and I know what I’m doing… it keeps stress levels lower. 
The customer benefits because if you have somebody that has been with you for a while that knows your equipment very well, you can eliminate callbacks and save time. I have worked in the shop for so long, knowing something as simple as where hardware, hose clamps and fluids are stored saves time as well.”

Cummins Resident Technician program has been a successful venture for Cummins and customers to collaborate for efficiency and expertise. It has cultivated preferred processes and experiences for both customers and technicians that benefit all parties involved. While Cummins can’t promise to cook your steak perfectly, the Resident Technician program can ensure your products are serviced to your customized order. 

Katie Yoder - Cummins Inc.

Katie Yoder

Katie Yoder is a Marketing Communications Specialist. She joined Cummins in 2018 as a member of the trade show operations team, but now supports the Marine and Oil & Gas segments’ marketing initiatives. As a University of Wisconsin alumna, Katie spends her free time watching Badger sports.

Cummins Chairman and CEO, Tom Linebarger speaks out following Derek Chauvin verdict

Cummins Chairman and CEO, Tom Linebarger speaks out following Derek Chauvin verdict

Many of us have followed the trial of former Minneapolis police officer Derek Chauvin, who was charged with murdering George Floyd in May 2020. While yesterday’s guilty verdict brings a measure of justice for Mr. Floyd’s family, it will not address ongoing systemic racism and violence against Black people across the U.S. 

This violence is an institutional problem and our communities are hurting. We are in the midst of a national reckoning on race, and the many events that led us here are deeply troubling and saddening. I am, however, hopeful that true change is coming. 

I am encouraged by the number of individuals, businesses and other organizations that have come together in the past year to break down barriers in the pursuit of racial equity. These are the priorities of our Cummins Advocating for Racial Equity (CARE) initiative- to enhance transparency and accountability in police governance, reduce the number of Blacks disproportionately affected by the criminal justice system, narrow the economic disparity of Blacks through dedicated investing in Black-owned businesses, and focus on sustainable revitalization of historically Black communities. 

There is still much work to be done. Advocacy efforts, private sector engagement and public discussions must continue in the pursuit of dismantling systems that disproportionately impact Blacks and creating safe communities. As I said last June, we need to work together to root out hate and replace it with a deep and abiding appreciation for diversity, inclusion and everyone’s humanity. 

Our longstanding commitment to civil rights and equity will be the basis of more permanent change. It starts with each of us and we must continue to speak up, speak out and take steps toward the change we want to see.  

Tom Linebarger Chairman and CEO

Tom Linebarger

Tom Linebarger became Chairman and CEO of Cummins Inc., the largest independent maker of diesel engines and related products in the world, on January 1, 2012.  Prior to becoming Chairman and CEO, he served as President and COO from 2008 to 2011, Executive Vice President and President, Power Generation Business from 2003 to 2008, Vice President and Chief Financial Officer from 2000 to 2003, and Vice President, Supply Chain Management from 1998 to 2000.

"The right to vote is the essence of a democratic society"

people line up and wait to vote

Cummins supports the Business Roundtable’s recent statement on the importance of voting and we agree “the right to vote is the essence of a democratic society.”  

Tom Linebarger, Cummins Chairman and CEO
Tom Linebarger, Chairman and CEO, Cummins Inc. 

We are active in, and support, efforts to advance voter accessibility and to make this fundamental right more broadly available. We are stronger as a nation when more people vote and are engaged in the civic process. We believe efforts to restrict voting access are discriminatory, largely aimed at our Black and brown citizens, and have no place in the inclusive communities we are committed to building.  

We stand today as advocates for inclusion and equity, as we did in 1963 when our then CEO J. Irwin Miller supported Martin Luther King Jr.’s March on Washington.

We have a proud and long history of advocacy for those who are marginalized and oppressed, and we will continue to speak out on their behalf. Diversity, equity and inclusion make our communities stronger and more vibrant. We call on elected officials – at the federal, state and local levels – to advance efforts to provide greater voting access. We also call on leaders of companies and communities in every state around the country to do their part to make it clear that we will not tolerate discriminatory voting practices.

Voting is a core civil rights issue, and we have been engaged in this battle far too long. We will not stop until voting is accessible to all people in our country. Anything less diminishes our democracy. 

Tom Linebarger Chairman and CEO

Tom Linebarger

Tom Linebarger became Chairman and CEO of Cummins Inc., the largest independent maker of diesel engines and related products in the world, on January 1, 2012.  Prior to becoming Chairman and CEO, he served as President and COO from 2008 to 2011, Executive Vice President and President, Power Generation Business from 2003 to 2008, Vice President and Chief Financial Officer from 2000 to 2003, and Vice President, Supply Chain Management from 1998 to 2000.

Our diversity, our strength: Recognizing World Autism Day

Chris Sowers and his family recognize World Autism Day

To celebrate and bring awareness to World Autism Day on April 2, Chris Sowers, EBU Operational Engineering, shares his perspective on why this day is close to his heart and the importance of providing people with Autism Spectrum Disorder the tools they need to succeed in a truly diverse, equitable and inclusive environment.

It was a Sunday in February 2018 and my family and I were out having an early dinner before heading home to watch the big game. All three of our boys were excited, as they were just getting old enough to really enjoy big events like this. The waitress interrupted our chatter as she came to take our order. 

“So, who’s going to win tonight?” she asked, while collecting our menus. 

All of us gave our predictions. Well, all of us except our youngest son Gabe, who was eight years old at the time. “And what about you, young man? Who’s going to win?” she asked.

Gabe looked at her, puzzled. The rest of us tried to help. 

“Gabe tell her who’s going to win the Super Bowl tonight,” I prompted.  

“The Eagles or the Patriots?” my wife asked him. Gabe continued to stare, unsure how to respond.

Another employee was cleaning a nearby table, listening. 

“Hey buddy,” he said. “Who do you think is going to win tonight?” He placed special emphasis on the word, think.

“The Patriots,” Gabe immediately responded.

The man looked at me and winked. “Sometimes it’s all in how you ask the question,” he said.

It was a brilliant reminder for us. 

Like many people on the autism spectrum, Gabe often operates at his best when information is presented to him in a certain way. He’s extremely literal. He couldn’t possibly know who was going to win the game; that wasn’t the right question. But he sure could tell us who he thought was going to win. See the difference?

Asking the right question enabled him to fully engage in the conversation.

Gabe is blessed with some amazing superpowers. He can memorize all the dialogue from a 30-minute television show after just one viewing and repeats it nearly word-for-word several days later. He can tell you the make and model of every elevator in every hotel we’ve stayed in since he was four years old, not to mention which floor we stayed on. Along with a variety of other skills Gabe possesses, his attention to detail and ability to retain information is truly remarkable. 

But, to help unlock this information, you need to ask the right question.

As the dad of an autistic child, I want nothing more than for him to be happy, accepted for who he is and to have the opportunities to fulfill his incredible potential. I worry about his future and about him finding his place in the world. New information on Autism Spectrum Disorder only furthers this concern. Last year, the CDC published new data that approximately 1 in 54 children in the U.S. are diagnosed with an autism spectrum disorder. Additionally, 85% of adults on the autism spectrum are underemployed. That’s a tremendous amount of untapped potential and unutilized superpowers.  

I strongly believe there is a place in this world for these abilities. We need unique thinkers like my son Gabe to enable a truly diverse, equitable and inclusive environment. I see first-hand the difference it makes to give Gabe the tools he needs to be successful. 

At Cummins, we believe Diversity and Inclusion are about recognizing and valuing our differences and using those differences to deliver superior results. It's about genuinely valuing the perspectives and experiences of all people, not regardless of their differences but because of their differences. Diversity and Inclusion is an opportunity for advantage. I believe there is not only a place, but also a need for individuals with autism and other differences and disabilities to one day take their unique skills into the workforce.

I want Cummins to be a place where neurodivergence is encouraged to shine. I want all of us, across differences to have the opportunity to bring our full selves to work and contribute to our highest potential. That’s why I’ve gotten involved in our Inclusion of Neurodiversity initiative. Autism is just one of many elements of neurodiversity like attention deficit hyperactivity disorder (ADHD), dyslexia, dyspraxia, among others. At Cummins, we have a long and proud history of fostering diversity of thought, unique creativity, and innovation. Neurodiversity goes hand-in-hand with this history. 

We’re building the foundation of this initiative now, starting with the fundamentals and looking for ways to bring our workplace to a common understanding of what neurodiversity means and how it can manifest at work. From there we plan to launch projects aimed at increasing inclusion of our current and future neurodiverse workforce.  

For more information on autism and other elements of neurodiversity, please check out the following resources: 

Together we can make Cummins a truly neuro-inclusive environment and a great place to work, for everyone.

Chris Sowers

Joining Cummins in 2002, Chris now manages a group of engineers and team leaders responsible for power cylinder development on new engine programs.

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