Update

Customer Care for Hurricane-Affected Regions

Update

Customer Care for Hurricane-Affected Regions

There is a Difference

While you may save a little money upfront by purchasing non-genuine parts, it could cost you a lot more in the long run.  To prove this, Cummins engineers performed thorough analytical testing pitting Genuine Cummins parts against their non-genuine counterparts.

Testing included visual inspection, critical measurements, materials analysis and parts chemistry analysis.  The following results demonstrate why Genuine Cummins parts are always better for your Cummins engine than non-genuine parts.

The Genuine Cummins Parts Advantage

Not All Parts are Created Equally

Often, what you can't see makes all the difference. Engine components must be accurate to specifications that can't be discerned by the human eye. Precision design, state-of-the-art manufacturing and rigorous testing ensures that Genuine Cummins parts perform at Cummins factory-specified levels of efficiency, reliability and durability. Check out our latest study on Genuine DPFs vs. "will-fit" DPFs.

Better Parts, Better Availability

The quality of Genuine Cummins parts only matters if they are close at hand when you need them most. That’s why Cummins distributors and dealers stock thousands of commonly used parts in local inventory. And, if they don’t have it, they can get it quickly through our global logistics network. Anywhere you are, we can have the Genuine Cummins parts you need expedited to you, minimizing downtime and loss in productivity. In some instances, you can even choose from Genuine Cummins ReCon® parts as a lower-cost alternative.

A Better Warranty that Travels Well

Genuine Cummins parts come with a full factory warranty, ensuring peace of mind and financial protection. Every part is backed 100% for parts, labor, progressive damage and consumables, with no deductible. Cummins has a network of over 7,100 authorized service locations worldwide, where your warranty will be honored and the work will be completed by Cummins-certified technicians. For additional warranty information or to find an authorized service location near you, visit quickserve.cummins.com.

No-Hassle Core Return Process

Even our core return process is easier. You don't have to ship your part away and wait weeks to learn the value. Any Cummins-authorized repair facility worldwide will accept your old part. All that's required is a simple external visual inspection, and the value of the part will be easily determined, allowing you to know up-front what the net cost of the repair will be.

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