EDS (Expert Diagnostic System) improves troubleshooting efficiency and reduces diagnostic steps up to 50% by leveraging a database of real-world repair reports from around the globe.
EDS Web Minimum System Requirements:
- Windows 8.1 or later requires IE 11 or the latest version of Firefox or Chrome
- Windows 7 requires IE9 or later, Firefox 17.0 or later or Chrome 35.0 or later
- Apple iOS for iPad requires iOS 7.0 or later
- iPhone requires iOS 8.0 or later
EDS Solo Minimum System Requirements:
- Windows 7 with IE9 or later or Windows 8.1 or later with IE11 or later
- CPU of at least 2GHz
- 2GB RAM
- 10GB available hard drive space
- 1024x768 or higher resolution, and 16bit or greater color
This software is not available on mobile. To download for your office or home computer, please return to this page from that device.
Issues and Solutions
How to Fix:
Questions and Answers
This file is now available in the ‘Hot Topics’ section of EDS. To access this file, open EDS, click on the solution search icon next to the home icon, and select the top solution – “EDS Report a Problem Results.” Please note that you do not need to be in a Diagnostic Session to access this solution.