The oil and gas industry is known for its high expectations around uptime. The resource being harvested and the applications that are doing the work are too valuable to sit idle for extended periods of time. Cummins Oil and Gas team prides itself on being able to support this dire need for reliability, by delivering solutions and service that ensure customers can stay on schedule.
At the yearly customer seminar, there was one corporation in particular that had many things to say about their satisfaction with the Cummins Oil and Gas team’s ability to keep their products up and running. Daqing Drilling Wellservice Engineering Company (Daqing) shared a proud voice about their Cummins experience thanks to a relationship that has been thriving since 2013.
Previously supported by an alternative engine manufacturer, Daqing is a subsidiary of the China National Petroleum Corporation (CNPC), which is one of the largest energy groups in the world. When their communication began with Cummins Inc., it became clear this customer needed dependable products and service support resembling a partnership – not a transaction. The fulfillment of this need has led to a flourishing and forward-looking relationship for Daqing and Cummins.
Over the years, the Cummins Oil and Gas team has provided one QSX15, four QSNT units and 12 QSK60 and QSM11 engines. Exciting projects are expected to hit the field in 2021 as well. Primarily used for fracking trucks and blenders, Yongchang Qiu from Daqing had the following comments to share about their Cummins product experience:
As an end user representative, I am sincerely happy that the frac equipment of the OEMs has applied the latest advanced technology and equipment. Reliability and durability have been continuously strengthened, and the equipment can be used at ease, maintenance is worry-free, and service is attentive.
After several years of usage, the performance and reliability of Cummins engines have been widely recognized by our company. Compared with other engine brands, Cummins’ engine has low noise, stable operation, high reliability, compact structure and light weight advantages. It is very suitable for high-power engine-driven fracking trucks.
Cummins not only provides high quality products, but also attentive service. For oil and gas fields site fracking operation, it is very important to have timely follow-up for service and parts. In order to support us, Cummins assigned specialized on-site service personnel in all major oil and gas production areas in China, which truly provides 24/7 service for our projects.
Cummins is honored to support Daqing Drilling Wellservice Engineering Company and is passionate about continuing to find efficiencies to improve their solutions. One of the major efforts by Cummins to aid Daqing’s initiatives was to extend the oil change period to optimize time and resources. Upon receiving the request, Cummins Oil and Gas team’s application engineers and sales team completed testing, and took action to provide a mutually efficient solution.
At the end of the day, Cummins is here to help manage customer fleets and create the best business environment for customers. The China oil and gas team has seen great success with Daqing and is looking forward to continuing a valuable relationship in the future. A partnership that prioritizes reliability, service and efficiency will continue to be positioned for longevity and prosperity.