Service Solution and O&M Contracts

Our aim has always been to fulfill the service requirements of our Pan India customers in the best possible way and we will continue to the do the same for years to come.

Cummins Service Enables

  • Proactive maintenance management
  • Assured response, resolution and availability levels
  • 95% uptime anywhere in the country
  • One Point Contact for service & Focused key account management
  • Value-added services– energy audits, harmonic analysis and complete health check-up Annual / half-yearly MIS Management Information System / Service Level Agreement and DG set-up time
  • “Cummins Care” Service app to stay connected

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Offerings:

  • Visit Based Contracts: Contract covers predefined number of visits, parts, labor charges and is provided as and when demanded by the customer.
  • Schedule Maintenance Contracts:  For defined jobs such as B and C checks at manufacturers recommended intervals at predefined rates.
  • Comprehensive Maintenance Contracts: We are responsible of preventive maintenance, minor spares, consumables, labor and minor repairs
  • Operations / Escorting Maintenance Contracts:  we provide manpower for operating engines/ generators as per customer requirement
  • Long Term Cost per Hour (CPH) Contracts:  the customer pays on a per hour basis of engine operation for defined scope of maintenance
  • Customized Contracts:  Tailor-made as per requirement of customer which can also be a combination of any of the above contract models
  • One Time Job:  We provide following jobs on one-time basis or even as part of the above stated contract models
    • D-Check
    • Power Command Controls (PCC) Conversion
    • Acoustic Enclosure
    • Radiator Cleaning
    • Fuel Day tank Cleaning
    • Alternator Greasing

 

Service Network   Send Enquiry

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